The mortgage customer service phone number for existing borrowers is 866-397-7238. Due to the circumstances surrounding COVID-19 there may be a heightened risk of fraudulent activity generally.
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Guaranteed Rate IL - Chicago - assists you with low cost home purchase and refinance. Fee charged to review the loan in order to approve and process a principal curtailment and recalculate the loan payment schedule based on the decreased principal amount. If your current Guaranteed Rate payment coupon or most recent mortgage statement has a Chicago IL mailing address please call 800-263-4159 for assistance.
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